In medical emergencies, it can be crucial to seek help quickly. As an RN, I've seen instances where getting immediate care can make all the difference.
For some injuries and illnesses, there is a short window of time during which medical treatment should be administered. Once that window closes, the chances of successful treatment shrinks. In medicine, it's known as the "golden hour."
NHS 111 service
111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.
They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
Sign language
NHS 111 offers a video relay service that allows you to make a video call to a British Sign Language (BSL) interpreter.
The BSL interpreter will call an NHS 111 adviser on your behalf, and you're then able to have a real-time conversation with the NHS 111 adviser via the interpreter.
You'll need a webcam, a modern computer, and a good broadband connection to use this service.
When to use 111
You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.
Call 111 if:
- you need medical help fast but it's not a 999 emergency
- you think you need to go to A&E or need another NHS urgent care service
- you don't know who to call or you don't have a GP to call
- you need health information or reassurance about what to do next
For less urgent health needs, contact your GP or local pharmacist in the usual way.
If a health professional has given you a specific phone number to call when you're concerned about
your condition, continue to use that number....... Read More.....
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